In the 2024 annual report, Alaska 211 highlights five important things that it provides. 211…
- Is easily accessible.
- Is cost effective.
- Offers kind, comprehensive information.
- Provides disaster response.
- Makes a community impact.
How does 211 accomplish these five things? Through collaboration. It works with dedicated nonprofit partners and agencies and lists their resources and services in its database. Support from public, private and not-for-profit organizations as well as community members powers 211 too. By combining forces with others, 211 better serves Alaskans. Learn how 211 helps. It quickly offers accurate referrals to available help that’s near callers.
211 improved many people’s lives in 2024. Here are some noteworthy successes:
- Received 26,842 inquiries from Alaskans statewide
- Made 47,206 connections to resources and services
- Processed more requests compared to 2023 for:
- Utility assistance (71%)
- Food and meals (55%)
- Mental health and addiction services (19%)
The partnerships begun and enhanced by 211 in 2024 resulted in:
- Easing the burden for finding emergency cold weather shelter.
- Expanding access for those experiencing a mental health crisis.
- Removing barriers to improve assistance for non-English speakers.
- Increasing resources for family caregivers.
- Strengthening outreach for students experiencing homelessness.
Plus, an intensive database audit and review simplified 211’s complex records. By making resources and services easier to access, referrals are faster and more accurate. Whether community resource specialists locate them or Alaskans search online, help becomes available sooner. Visit Alaska 211’s website.
From basic need assistance to work-readiness programs, free tax preparations and a host of other connections, many resources and services await people requesting help. 211 delivers hope—and help—when people need it most.